Receptionist

The Hilton Hotel in Nicosia is seeking to recruit a dynamic professional, in the following position:

Front Desk Receptionist

Main Responsibilities:

• Welcome and greet guests with a warm and friendly demeanor.
• Ensure an efficient reception experience is offered to the guest, including check in/out, cashiering, telephone tasks as per the brand standards.
• Assist guests with inquiries, provide information about hotel services, and offer recommendations for local attractions and dining.
• Collaborate with other hotel departments to ensure a seamless guest experience.
• Handle phone calls, emails, and other forms of communication promptly and professionally.
• Process guest payments, including cash and credit card transactions, accurately.
• Address and resolve guest concerns and issues in a timely and courteous manner.

Job Requirements:

1. High school diploma graduate or equivalent
   Previous experience as a hotel receptionist is preferred.
2. Excellent command of the English language. Knowledge of Greek or any additional language will be considered as an advantage.
3. Positive attitude and good communication skills.
4. Commitment to delivering a high level of guest service.
5. Ability to work on your own and as part of a team.
6. Excellent knowledge of Greek and English languages. Knowledge of any additional language will be considered as an advantage.
7. Ability to work flexible hours, including evenings, weekends, and holidays.
8. EU nationality or eligibility to work within the EU.